Shipping Policy

Last updated: March 2026

Thank you for shopping at QoS Jewels. All jewelry is handcrafted and shipped from the Netherlands.

Processing Time

Because our jewelry is handmade, orders require processing time before shipment.

Typical processing time:
10-20 business days

During busy periods or when items are made to order, processing time may be slightly longer.

Shipping

Orders are shipped from the Netherlands using reliable postal or courier services.

Estimated delivery times after shipping:

Netherlands
1–3 business days

Europe
3–7 business days

International
7–14 business days

Please note that these delivery times are estimates and may vary depending on the destination and the shipping carrier.

Discreet Packaging

All orders are shipped in discreet packaging.

There will be no references to the contents of the package or the nature of the products on the outside of the parcel.

Your privacy is important to us.

Tracking

When available, a tracking number will be provided after your order has been shipped so you can follow your package during delivery.

Customs and Import Taxes

International customers may be responsible for customs duties, taxes, or import fees imposed by their country.

These charges are the responsibility of the buyer and are not included in the product price or shipping cost.

Shipping Delays

We are not responsible for delays caused by postal services, customs inspections, or circumstances beyond our control.

Incorrect Address

Please ensure that your shipping address is correct when placing your order.

QoS Jewels cannot be held responsible for orders shipped to an incorrect address provided by the customer.

Contact

If you have questions regarding shipping, please contact us through the contact form on our website.

Company information:

Per Sempre Sieraden
Koraalrood 125
2718 SB Zoetermeer
The Netherlands
info@qosjewels.com